As a Vet and dealing with the VA you hear the horror stories. David Hoeser made the VA nightmare into a dream come true. Prompt and up to date on every question and response. I was never in the dark, and took the time to check, not just ask if I understood what was proper action. The result was achieved, and in far less time than I had even expected to be possible by all other information available. If you don’t at least ask this firm question while looking for VA help, you are doing something wrong.