The Department of Veterans Affairs (VA) has extended the deadline March 4, 2025 for transitioning from My HealtheVet user IDs and passwords to Login.gov or ID.me accounts. This change is essential for continued access to vital VA online services, including secure messaging, prescription refills, appointment reminders, and medical records.

Why the Change? 

The shift to Login.gov and ID.me aims to enhance the security and efficiency of VA online services. These platforms offer robust identity verification processes to keep Veterans’ personal information protected. By consolidating access through these services, the VA strives to provide a seamless and secure user experience. 

How to Create a Login.gov or ID.me Account 

Creating a new account is a straightforward process: 

1. Visit the VA Sign-In Page: Navigate to the VA’s official sign-in page to get started. 
2. Choose an Account Provider: Select either Login.gov or ID.me as your preferred sign-in partner. 
3. Follow the Registration Steps: Provide the necessary information, which may include email verification and multi-factor authentication, to set up your account. 

In-Person Assistance 

If you require help setting up your new account, the VA offers in-person support at various locations in Nebraska. No appointment is necessary; simply visit during the specified times: 

• Grand Island VA Medical Center: 2201 N Broadwell Ave, Grand Island, NE 68803 
  • Main Entrance (next to Fireplace) – contact them for times and dates 
• Omaha VA Medical Center: 4101 Woolworth Ave, Omaha, NE 68105 
  • Monday – Friday, 8 a.m. – 3 p.m., Virtual Health Resource Center (ACC, Room G050), next to Women’s Health 
• Lincoln VA Clinic: 420 Victory Park Drive, Lincoln, NE 68510 
  • Every Wednesday & Friday, 9 a.m. – 2 p.m., Virtual Health Resource Center (Room to the right of main entrance) 
• Norfolk VA Clinic: 3204 Raasch Drive, Norfolk, NE 68701 
  • Lobby – contact them for times and dates 
• Shenandoah VA Clinic: 2043 A. Avenue, Shenandoah, IA 51601 
  • Thursday, Feb. 27, 8:30 a.m. – 2 p.m., Lobby 
• Holdrege VA Clinic: 1118 Burlington St, Holdrege, NE 68949 
  • Tuesday, April 1 & Wednesday, April 2 (Times to be determined) 
• North Platte VA Clinic: 300 East 3rd St, Suite 302, North Platte, NE 69101 
  • Thursday, April 3 & Friday, April 4 (Times to be determined) 

Not in Nebraska? Use the VA’s Find VA Locations tool to find a center near you. 

Additional Resources 

For more information on this transition and to access helpful resources, visit the VA’s sign-in changes page. Staying informed and proactive helps maintain uninterrupted access to essential VA services. 

By updating your login credentials before the March 4 deadline, you help maintain the security of your personal information and keep access to the services you rely on uninterrupted.