Filing a VA disability claim requires strong medical evidence. While the VA has direct access to medical records from VA facilities, it does not automatically retrieve records from private doctors, specialists, or hospitals.
That’s where VA Forms 21-4142 (Authorization to Disclose Information) and 21-4142a (General Release for Medical Provider Information) come into play.
These forms authorize the VA to request medical records from private healthcare providers to support a Veteran’s claim. However, many Veterans find themselves having to resubmit these forms—sometimes multiple times—throughout the claims process.
This article explains why the VA requires updated forms, how missing or incomplete authorizations can delay claims, and what Veterans can do to avoid unnecessary setbacks.
VA Form 21-4142 (Authorization to Disclose Information to the VA)
VA Form 21-4142a (General Release for Medical Provider Information to the VA)
Key Point: The VA will not process private medical records without these forms, which is why they are essential for a fully developed claim.
Under privacy laws, VA Form 21-4142 is only valid for one year from the date of signing. If a claim remains pending beyond that timeframe, the VA will require a new form to continue requesting medical records.
Solution: If your claim is taking longer than expected, be proactive by submitting an updated 21-4142 before the VA requests it to prevent processing delays.
Sometimes, a Veteran may have new medical providers or previously missing records that were not included in an earlier submission. If the VA identifies gaps in medical history, they will ask for new 21-4142 and 21-4142a forms to collect additional records.
Solution: Review your medical history carefully and list all treating providers upfront to minimize repeated requests.
Even when a Veteran submits the correct forms, private medical providers do not always respond to VA record requests. If the VA cannot obtain records within a reasonable timeframe, they will request another signed authorization to try again.
Solution: Call your doctor’s office and ask them to respond to the VA request promptly, or obtain copies of your medical records yourself and submit them directly.
Unfortunately, lost paperwork is not uncommon in the VA claims process. Veterans often experience delays due to misfiled or misplaced forms, requiring them to resubmit authorization forms to keep their claim moving.
Solution: Keep a copy of all submitted forms and track your claim’s progress through VA.gov.
If a Veteran does not complete or update VA Forms 21-4142 and 21-4142a, the VA will not request private medical records—which could weaken the claim. This can lead to:
To avoid these issues, stay proactive about submitting the necessary forms as early as possible.
Veterans can submit completed forms:
If submitting by mail, send the forms to:
Department of Veterans Affairs
Claims Intake Center
PO Box 4444
Janesville, WI 53547-4444
Missing medical evidence is one of the biggest reasons VA claims are delayed or denied. If you’re struggling with private medical records requests or repeated VA form submissions, legal representation may help.
Contact Berry Law today for a free case review.
The VA may request updated forms due to expiration, missing provider details, or unresponsive medical offices.
Yes! If possible, request your records directly from your providers and submit them to the VA to speed up processing.
It is valid for 12 months from the date signed. After that, Veterans must submit a new form for continued records retrieval.
You can request a copy of your records directly and submit them to the VA yourself. If you need assistance, consider working with a VA disability lawyer.
The VA will not request private medical records, which may weaken your claim or delay processing.
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